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Check to ensure there aren't any existing config.win, config.pro, config.sup files that it may be reading. These files would be located in the computer's home directory (C:\ unless specified with the HOME envirionment variable) and in the startup location specified by the Pro/ENGINEER shortcut.
I've had this error before when my video board drivers are out-of-date/incompatible. Try downloading the updated drivers (or even reverting to older versions if this fails).
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