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I have purchased a copy of proe wildfire SE for my home pc. Problem im having is that my pc is telling me that it dosnt have a cpu id ! It uses P4 processor. Do i need to install somthing for the pc to have this id ?
I was never asked for the cpu id when purchasing the SE version of wildfire. When you install the disk you have to register online. When registering is when you recieve the license. I am thinking that the network card is possibly faulty so i need to get into touch with Advent.
When I upgraded all our computers to new ones I just went to the support page at ptc.com and upgraded all the licenses.
I had all the new licenses within an hour emailed to me, totally painless.
Never had to send any network cards or motherboards, just an electronic certification saying you will disable the license file from the old network card, which naturally I did.
When you put in the Wildfire SE cd do you get a number called the PTC Host ID in the lower left corner of the startup screen.
If it does have a PTC Host ID: xx-xx-xx-xx-xx-xx copy the number down and call 1-877-275-4782 and see if they could help you. I don't remember if you have to through Jouney Education.
Once the host id goes through they email you a license.
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